Application Dependency Mapping,Application Performance,Cloud,CMDB,Data Centre,Device Mapping,Network Analytics,Network Monitoring,Observability,SaaS,Troubleshooting,Visibility

Cloudwise

Elevate Operations with IT Excellence

Cloudwise specialise in IT operations and DevOps solutions for businesses. They offer cutting-edge, cloud-based tools to empower enterprises across Asia Pacific.

Unlock New Possibilities

The Cloudwise suite of full-stack solutions for digital operations will help drive your organisation’s efficiency, growth and innovation.

Helps

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DOOP

Designed for the modern enterprise, the Digital Operations Observability Platform (DOOP) goes beyond just monitoring. Transform cloud operations with unparalleled visibility and control.

Proactive Issue Resolution
Detect and solve anomalies early, minimising downtime and improving user experience.
Optimised Performance
Optimise resource utilisation and system performance with continuous monitoring and analytics.
Scalability and Flexibility
Observability scales with your business’ growth, adapting to evolving system architectures in the long term.
Enhanced System Understanding
Understand your system’s real-time behaviour with Observability’s comprehensive monitoring capabilities.
Data-Driven Decisions
Facilitate data-driven decision-making and business strategy with actionable insights.

AI Ops

Cloudwise AlOps (Artificial Intelligence for IT Operations) platform represents a paradigm shift in managing IT environments, offering a more dynamic, efficient, and proactive approach.

Enhance Incident Management Processes
Streamline incident response procedures by reducing false alerts and focusing on critical issues.
Conduct Cross-System Correlation and Analysis
Integrate data from multiple separate IT systems to identify links and causal relationships.
Benefit From Continuous Learning
AIOps platforms constantly learn, evolve and adapt their algorithms for improved efficiency and accuracy.
Perform Advanced Data Analysis
Obtain rich IT insights from gathering and analysing vast amounts of operational data.

Hera Log Analysis

Using powerful data processing and analysis technologies, the Hera platform helps you efficiently leverage the full potential of log data to optimise decision-making and business operations.

Leverage In-Depth Fault Analysis
Receive detailed fault descriptions and get potential solutions.
Monitor Data Quality Issues
Detect data loss, identify duplicate data and analyse log data latency.
Conveniently Manage Log Sources
Create offline log sources, and edit and view log sources from a central platform.
Conduct Data Analysis and Assessment
Record the amount of data analysed per task and evaluate the accuracy of each analysis.
Precise Log Pattern Recognition
Analyse log data to identify patterns and understand its structure and characteristics more deeply.
Access Fault Quantity Statistics
Record the faults discovered by each task and evaluate the analysis’ effectiveness.

APM

The Cloudwise Server Application Performance Monitoring (APM) module is a detailed performance management system that allows users to map application structure and track transactions at the code level.

The extensive system performance assessment includes user requests to back-end operations, including code, databases, and SQL queries and is compatible with Java, PHP, .NET, .NET Core, Ruby, Node.js, Python, and Golang.

Smart Agent
Simple one-click setup for immediate integration, providing hassle-free control and oversight.
Automatic Topology Discovery
Sensors auto-detect and map application components and their interactions, streamlining the system architecture.
Container Microservice Monitoring
Identifies performance issues in complex microservices environments. Optimised for Docker and Kubernetes.
Custom Data Reporting
Generates tailored reports for thorough historical analysis, facilitating problem diagnosis and resolution.
Efficient High-Performance
Manages extensive data with precision, minimising system load for optimal performance.

ITSM

Cloudwise IT Service Management (ITSM) solutions embody cutting-edge, forward-looking ITSM features. Their solutions are meticulously designed to meet the evolving demands of enterprise IT service management.

Scalability
Suited for enterprises of any size, easily scaling to accommodate growth.
Customisation
Tailored workflows and SLA management to meet specific organisational needs.
Integration
Seamlessly integrates with third-party platforms and internal systems to enhance operational coherence.
User Experience
Focused on user-friendly access and support mechanisms to boost satisfaction and efficiency.

Synthetic Monitoring

Cloudwise Synthetic Monitoring offers website monitoring through globally distributed nodes. These nodes evaluate network performance metrics, including network stability, server port availability, network route stability, and DNS lookup validity

Benefit From a Global Monitoring Network
Oversee applications via a vast network of over 200 monitoring nodes spanning 112 cities and key ISP networks globally.
Proactively Monitor Webpages
Utilise monitoring nodes to simulate user interactions according to set rules, ensuring real-time network performance control and a user-centric experience.
Leverage Multidimensional Monitoring
Employ a wide range of protocols, including HTTP, HTTPS, TCP, UDP, TR, DNS, and PING, to comprehensively evaluate network and service health.
Conduct Continuous Monitoring
Ensure uninterrupted service with intelligent website monitoring and comprehensive fault alerting mechanisms, operational 24/7.
Employ Snapshots + MTR
Implement an advanced diagnostic and analytical framework that captures data before and after faults to pinpoint issues quickly.
Implement a Flexible Alert System
Deploy a variety of alerting methods—SMS, email, WeChat, voice calls, and APIs—to guarantee prompt staff notification.

Fly Fish

Flyfish is a user-friendly and highly scalable low-code application development platform independently designed by Cloudwise for developers and enterprises.

Build Applications on a User-Friendly Tool
Flyfish can be utilised without coding experience or knowledge. Simply drag and drop components to construct high-quality and efficient data visualisation apps.
Experience Flexibility and Accessibility in Development
Flyfish supports the configuration of global custom functions and the selection of data visualisation scales. It can also flexibly meet various demand scenarios.
Access a Rich Library of Templates and Components
Flyfish boasts a large collection of templates and front-end components designed for different industries to accurately meet the demand scenarios of various enterprise needs.
Leverage a Free and Open-Source Platform
Flyfish is free to use and is continuously growing thanks to the maintenance, contribution and participation of its active user community.

For Enterprise

Designed with businesses in mind, this data visualisation platform offers:

For Developers

This lightweight and easy-to-use platform includes all core functions for the developer community:

The Results

Real Businesses. Real Results

Cloudwise solutions help customers achieve unified monitoring of their IT infrastructure.

Upgrade Business

Maximise digital operational efficiency, boosting profits along the way.

Optimise Operations

Achieve peak performance and make critical decisions with confidence and clarity.

Strengthen Infrastructure

Elevate your IT management capabilities to deliver optimal user experience.

200+

Customised Solutions

60%

Reduction in MTTR

75%

Monitoring Efficiencies

Cloudwise’s solutions help a major Asian airline unify its operations, boost user engagement and develop over 200 customised solutions for it’s specific operational needs.