Strengthening the Future of Device42 in the Region

Technology Distribution Specialists (TDS) is pleased to announce its appointment as an APAC distributor forFreshworks, marking an important milestone in expanding regional capability following Freshworks’ acquisition of Device42.

This announcement is strategically significant for customers and partners across the Asia-Pacific region — particularly organisations that have standardised on Device42 as a critical platform for infrastructure discovery and dependency intelligence.

While ownership evolves, one thing remains constant:

TDS continues as the specialist Device42 distributor and technical enablement partner across APAC.

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A Natural Evolution for Device42

Device42 has built a global reputation as one of the industry’s most capable discovery and dependency mapping platforms, forming the operational foundation for many enterprise transformation initiatives.

Across APAC, TDS has supported Device42 adoption in environments spanning:

  • Enterprise and government infrastructure

  • Critical infrastructure operators

  • Financial services organisations

  • Cloud migration and data centre consolidation programs

For these customers, Device42 is not simply tooling — it is the authoritative source of infrastructure truth.

Freshworks’ acquisition introduces stronger global backing behind Device42, providing:

  • Increased long-term investment

  • Expanded engineering capability

  • Greater global scale and reach

  • Accelerated product innovation potential

This positions Device42 for continued growth at a time when infrastructure visibility has never been more important.

“For our partners and customers across APAC, this marks a significant step forward. Device42 now benefits from stronger global investment and long-term strategic backing, while TDS continues to provide the specialist regional expertise and technical enablement our ecosystem relies on. This combination of global scale and local depth ensures stability today, innovation tomorrow, and a clear path forward for organisations that depend on discovery as a critical operational foundation.”

What This Means for Existing Device42 Customers

A common concern following any acquisition is continuity.

For Device42 customers across APAC, the message is clear:

✅ Device42 remains strategic

✅ Development and innovation continue

✅ Regional expertise remains unchanged

TDS will continue to provide the same specialist support customers rely upon today — from architecture guidance through to deployment and operational adoption.

Our regional experience supporting Device42 implementations ensures customers maintain stability while benefiting from stronger vendor investment behind the platform.

Discovery Remains the Foundation of Modern IT Operations

As organisations modernise infrastructure across hybrid and multi-cloud environments, operational complexity continues to increase.

Accurate discovery and dependency mapping underpin:

  • Migration and transformation planning

  • Operational resilience initiatives

  • Risk reduction during change

  • Infrastructure governance and audit readiness

  • Service reliability improvement

Device42’s ability to deliver agentless, continuously updated infrastructure intelligence remains one of the most critical capabilities in enterprise IT operations today.

With enhanced backing from Freshworks, Device42 is well positioned to continue advancing discovery across increasingly dynamic environments.

TDS: Continuing Regional Leadership

TDS’s appointment as a Freshworks distributor across APAC reinforces our long-standing commitment to Device42 customers and partners.

Our role remains focused on ensuring organisations achieve measurable outcomes from discovery-led operations through:

  • Technical architecture advisory

  • Discovery strategy design

  • Deployment and integration guidance

  • Partner enablement across APAC

  • Ongoing customer success alignment

This continuity is intentional.

Customers retain the same trusted regional expertise, while Device42 benefits from expanded global investment and scale.

Looking Ahead

The combination of Freshworks’ global backing and TDS’s regional specialisation creates a strong future for Device42 across APAC.

For customers, this represents stability supported by growth.

For partners, it introduces expanded opportunity built on a proven discovery platform.

And for TDS, it reinforces our ongoing mission to help organisations:

Discover | Analyse | Secure | Evolve

If you are an existing Device42 customer or partner and would like to understand what this evolution means for your environment or roadmap, the TDS team remains ready to support you.

Read more about Device42 at TDS | Reachout via e-mail at info@tds-apac.com

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